Website maintenance services
A site nobody looks after breaks on a Tuesday. Nobody notices until Friday.
Website maintenance services for WordPress, from $29 a month: tested updates, backups that restore, and one named person who answers.
Three things go wrong on a WordPress site, and all three go wrong quietly.
Out-of-date plugins are the most common way WordPress sites get hacked. A backup nobody has restored is a hope. None of it announces itself.
I have not updated anything because last time it broke
Updates run on a schedule here. The risky ones are proven on a staging copy first.
I think there is a backup somewhere
A backup never restored is not one. Restores are tested, and from the Growth plan up they are daily.
The site went down and I did not know who to call
A host covers the server, not the plugins, theme or forms. Every plan here names one person.
Find out what your site is carrying right now.
Send us the address. Same business day: what is out of date, what is exposed and which plan fits.
Looked after means nobody has to remember. The site does the remembering.
Where this has already worked
Bishop Prevail
A student placement service went offline mid-booking when its theme licence lapsed, and nobody was watching. WordPress maintenance and emergency recovery had it rebuilt and upgraded in under 24 hours, then on a plan so the next lapse never happens.
Lighthouse Grace Bible Church
A fully remote congregation was publishing each sermon by hand, until a busy month. A church website on a care plan gave it a sermon library that fills itself from YouTube, so the archive grows whether anyone remembers or not.
I reached out in a panic and they had my site back up the same day. I didn't miss a single student appointment.
Four plans to fit your business.
All four run on hosting built for WordPress. Month to month, no setup fee, no exit fee. Find your kind of business and start there.
Best for: tradesmen, restaurants, one-location practices.
Best for: home services companies, churches, small firms.
Best for: law firms, medical practices, contractors running ads.
Best for: online stores, booking sites, members sites.
What website maintenance plans include, every month.
Website maintenance services cover the work that keeps a WordPress site safe, fast and current. Every plan includes the basics. Higher plans add more content updates and a faster response time.
Software updates
WordPress core, theme and plugin updates checked on a staging site first, then applied, so an update never takes the live site down.
Tested backups
Weekly backups on Starter and daily from Growth, each one tested, so a bad day is a restore, not a rebuild.
Security scans and SSL
Scans for malware and weak spots, with SSL kept valid and anything suspicious cleaned up before it costs you.
Speed checks
Speed checked monthly from Essentials, with advanced speed work, CDN and image optimization on the higher plans.
Content updates
Prices, hours, photos and new pages changed for you, up to 10 or 15 hours a month depending on the plan.
Response time you can count on
Email support on every plan, priority email and chat on Growth, and same business day emergency support on Pro.
What happens when a site goes on a plan? The first month fixes a year of neglect.
Nothing is asked of you beyond the login. The move, the audit and the catch-up happen here. The first report shows what it carried.
You know what the site is carrying, and it is safe
The site is read first: versions, plugins, what is out of date and exposed. Then it moves to hosting built for WordPress in under 48 hours with no downtime, and the first backup is restored to prove it works.
What we need from you
Your WordPress admin and current hosting logins
The site has to be read and copied before it can be moved. Nothing is changed until the backup is proven.
Everything patched, nothing broken
Every update applied in order, the risky ones proven on staging first. Security patched, SSL checked, speed measured on a phone, and the first report says what was found.
What we need from you
Nothing new from you
The access from the first step covers it. You get the report.
You never have to wonder whether anyone looked
Updates, backups, scans and speed checks on schedule, your development hours spent on the changes you ask for, and the report in your inbox.
What we need from you
Your change requests, when you have them
Your included hours go on the pages and fixes you ask for. Send them by email whenever they come up.
What people ask before they start a maintenance plan.
Do I really need website maintenance services?
If the site matters to the business, yes. WordPress core, themes and plugins need regular updates to stay secure, and without them sites get hacked, slow down and break in ways that cost more to fix than a year of the plan. If the site does not matter to the business, that is the thing to fix first.
What do website maintenance services cost?
Four plans: $29, $79, $149 and $249 a month, all including hosting built for WordPress, updates, backups, scans and a staging site. Month to month, no setup fee, no exit fee. Changes beyond your plan’s hours are $85 an hour or $400 for a block of five.
What is the difference between hosting and a maintenance plan?
Hosting keeps the server running. A maintenance plan keeps everything above it running: plugins, theme, security, backups, speed and forms, which is where sites actually break. Every plan here includes hosting, so you never pay two companies who blame each other.
Do I have to move my hosting?
To be on a plan, yes, because the updates, backups and staging site are built into the hosting. The move is handled here, finished in under 48 hours, $99, no downtime. If you only want hosting matched to your site without a plan, send what the site does and what you pay now and you get a recommendation rather than a menu.
Is hosting the reason my site is slow?
Sometimes, and often it is not. A heavy theme, unoptimized images or a pile of plugins will make a site slow on the best host in the world. The site check on the redesign page reads what your site is built on and runs Google PageSpeed on mobile, so you find out before anyone moves anything.
Can you take over a site somebody else built?
Usually. It is read first so you know what is actually there, and anything that has to be fixed before a plan makes sense is quoted separately rather than absorbed quietly into the monthly fee.
What happens if the site goes down?
On Starter and Essentials you email and it is picked up in business hours. Growth adds priority email and chat. Pro adds emergency support and puts your changes first, which is the tier for a store, a booking system or anything where an hour down costs real money. On every plan the backup means a bad update is minutes to undo, not a week.
What is website maintenance?
The work that keeps a site safe, fast and working after launch: WordPress, theme and plugin updates, backups you can restore, security scans and the small changes every site needs. On a plan it happens on a schedule, tested on a staging site, instead of when something breaks.
Do you maintain WooCommerce stores?
Yes. A store needs every update tested on staging before it goes live, because one plugin update can break checkout. The Pro plan is the one built for stores, with emergency support and your changes first.
Send us the site and we will tell you what it needs. If it is fine, we will say so.
Send us your website. Within two business days you get a straight read on what is out of date, what is exposed, how fast it is on a phone, and which plan fits, with the first month’s fixes listed. No plan is sold to a site that does not need one.
A Roswell web designer who answers the phone, for businesses in Alpharetta, Sandy Springs, Johns Creek, Milton and Marietta as well.
